GrizVision Connect Help Center

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Signing In, And What To Do When You Cannot

Sign in at the sign-in page with the email address the invitation was sent to.

If the password will not work, ask for a reset link. That page says the same thing whether or not the address is one we hold — deliberately, so it cannot be used to find out who has an account — which means if nothing arrives, the address may not be one we have. Check the spelling, check your spam folder, then call us and we will look you up.

The GrizVision Connect sign-in page with fields for email and password, a Sign In button, and links reading Forgot your password and Cannot get in? Contact support.
The sign-in page. Both ways out are under the button.
The forgotten-password page with a single email field and a button reading Email me a link.
Asking for a reset link. It answers the same way whichever address you type.

Worth Knowing

  • The address matters, not the name. Signing in uses whatever address the invitation went to, even if it is not the one you use day to day.
  • A deactivated account looks exactly like a wrong password. If a colleague has left and somebody is using their login, that is why it stopped.

More In Getting Started

Did That Not Do It?

Tell us which kiosk and what the screen is doing, and we will take it from there.

Call 1 (765) 284-7122 Email Us